stc bangladesh

TQM deployment at NWPGCL by stc lead consultant

4. NWPGCL cover
We started working with ACI Logistics Limited from May 2016. Main role of stc bangladesh in the assignment is to make the company employees more process focused.

The Based on Voice of Customer (VOC) stc bangladesh identified customer impacting processes and then with the help of stakeholder done process risk analysis through FMEA (failure mode and effect analysis).
4. NWPGCL inner

 

organization

North-West Power Generation Company Limited
(An Enterprise of Bangladesh Power Development Board)

 

Overview

–        Date of Registration, Incorporation and Commencement of Business : 28 August, 2007

 

–        Line business: Generation of Electricity

–        Present Generation Capacity-444MW

challenge

continue to meet high customer service standards in the midst of increasing power demands.

How lead consultant of stc bangladesh helped:

Shamima Begum, the lead consultant of stc bangladesh is involved in the project as local consultant. She is involved in deploying TQM through

–        5S

–        Process standardization

–        QC circle establishment etc.

 

 

Result:

  • ongoing

Client website

http://www.nwpgcl.org.bd/en

August 27, 2016

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